Keywords: Consumer rights


UK court allows part of consumer lawsuit against Apple and Amazon to proceed

Apple and Amazon are facing renewed legal scrutiny in the United Kingdom after the Competition Appeal Tribunal allowed part of a collective consumer lawsuit concerning the sale of Apple products through Amazon’s UK marketplace to move forward. The case centres on allegations that arrangements......

Google faces €403 million EU fine over location data and privacy rules

Google has been hit with a €403 million fine by Ireland’s Data Protection Commission (DPC) over the way it handled users’ location information, bringing renewed attention to the transparency and consent requirements imposed by European data-protection rules. The decision, announced......

Belgium seeks fines against Ryanair over alleged commercial practices non-compliance

Ryanair is facing renewed legal pressure in Belgium, where a consumer protection group is seeking financial penalties over what it alleges is the airline’s incomplete compliance with a court ruling concerning its commercial practices and booking process. The Belgian consumer association Testachats......

Paris metro passenger fined €150 for transporting television highlights unclear baggage rules

A passenger travelling on the Paris metro has been issued a €150 fine after being stopped for carrying a newly purchased television through the city’s underground network, reigniting debate over the interpretation of baggage regulations on public transport in the French capital. The incident......

Italian Supreme Court rules hotels are not required to serve free tap water

A legal dispute in Italy has drawn attention to hospitality practices after a guest challenged an Italian luxury hotel for refusing to provide free tap water during her stay. The case ultimately reached the country’s highest court, which ruled in favor of the establishment. The incident occurred......

A motorist forced to pay €1,800 in fines after dealership allegedly used her car

A woman from Pas-de-Calais, France, has found herself in a distressing legal and financial situation after being forced to pay around €1,800 in traffic fines linked to a car she no longer had access to. The case involves Christel, who purchased a Volkswagen Tiguan in November 2023. After a breakdown......

Cafés and consumer rights: Federation clarifies amid controversy

A recent controversy has stirred public debate in Morocco after reports surfaced of cafés in major cities and tourist areas asking customers to renew their orders after one or two hours, or even limiting the time they can remain seated. Traditionally, cafés have been more than just places......

Morocco faces public health crisis as over 600 essential medicines run out

Morocco is grappling with a critical shortage of essential medicines, with over 600 drugs reportedly out of stock nationwide. The missing medications include life-saving treatments for chronic illnesses such as diabetes, hypertension, heart disease, neurological conditions, and cancer, leaving patients......

German Federal Court clarifies refund claims on current account fees

Banks and savings institutions in Germany can no longer assume their customers’ consent to fee increases simply because customers do not object within a set period. This principle was firmly established by the Federal Court of Justice (BGH) in a landmark ruling that invalidated so-called "consent......