The end of an era: Microsoft retires Skype after two decades

After more than two decades of virtually connecting the world, Skype has officially been retired. The once-revolutionary video and voice call service, launched in 2003, was officially switched off by Microsoft on May 5, 2025.

At its peak, Skype became synonymous with online communication, enabling free international video and audio calls through straightforward VoIP technology. Users needed little more than an internet connection and a simple download to chat with friends and family from Casablanca to Canberra.

The origins of Skype

Created by a Swedish-Danish-Estonian team, Skype was initially tested by a group of 20 users before its official launch in August 2003. The service gained immediate popularity, achieving over 10,000 downloads on its first day. By 2007, it boasted 400 million users. Recognizing its potential, Microsoft acquired Skype in 2011 for $8.5 billion.

Skype's influence was so significant that its name became a verb in the lexicon. However, as mobile messaging began to dominate the landscape, Skype struggled to maintain its relevance. Competing platforms such as Apple’s FaceTime, WhatsApp, and Zoom surged in popularity, particularly during the COVID-19 pandemic, while Microsoft quietly shifted its focus to another platform: Teams.

The reason behind the shutdown

Microsoft announced Skype’s retirement in February 2025, citing a desire to streamline its communication tools and encourage users to transition to Teams, which currently serves over 320 million people. The company ceased selling Skype credits earlier this year, culminating in the app's final shutdown today.

This decision impacts both free and paid Skype users, although Skype for Business remains operational for the time being.

What happens to user accounts?

Users can still use their Skype login, but it will only function on Microsoft Teams. Those wishing to retain their chat histories and contacts must transition to the new platform. Users have until January 2026 to export their data; after that, it will be permanently deleted.

Available alternatives

For those seeking alternatives, options abound. Zoom and Google Meet lead the pack, while other platforms such as WhatsApp, FaceTime, Telegram, and Viber offer viable substitutes.

Farewell, Skype. While you may not be missed by everyone, your impact on global communication will not be forgotten.