Keywords: Consumer Protection


AliExpress receives record €550 million EU fine over counterfeit and unsafe products

Online marketplace AliExpress, owned by Chinese e-commerce giant Alibaba, has been fined €550 million ($629 million) by the European Union for failing to adequately prevent the sale of illegal, unsafe and counterfeit products on its platform. The penalty, announced by the European Commission, represents......

France targets Nounou-top.fr over alleged misleading practices in childcare services

French authorities have launched action against nounou-top.fr, a platform connecting parents with babysitters, over concerns that certain commercial claims may mislead consumers about the reliability and verification of childcare providers. The French Directorate General for Competition Policy, Consumer......

Apple warns iPhone users about rising FaceTime scam attempts

Apple has warned iPhone users to remain vigilant against a growing wave of scams that exploit FaceTime video calls to steal money, personal information, and account credentials. According to cybersecurity experts, fraudsters are increasingly using video calls to make their schemes appear more convincing.......

Morocco accelerates digital payments agenda as consumer trust takes center stage

The future of digital payments in Morocco took center stage during the seventh edition of Moroccan Consumer Day in Casablanca, where industry leaders agreed that the country now possesses the regulatory and technological foundations needed to accelerate the transition toward a more digital economy. While......

UK regulator fines Virgin Media £28 million over barriers to customer cancellations

Britain's communications regulator has imposed a £28 million ($37 million) fine on Virgin Media after concluding that the company repeatedly made it difficult for customers to cancel their contracts over a period spanning nearly three years. According to Ofcom, its investigation identified......

Consumer group warns of unsafe sunscreen products sold on major online marketplaces

A French consumer advocacy organisation has raised serious concerns about sunscreen products recently sold through major online marketplaces, warning that several items may fail to provide the level of sun protection advertised and, in some cases, contain prohibited or potentially harmful ingredients. According......

Belgium seeks fines against Ryanair over alleged commercial practices non-compliance

Ryanair is facing renewed legal pressure in Belgium, where a consumer protection group is seeking financial penalties over what it alleges is the airline’s incomplete compliance with a court ruling concerning its commercial practices and booking process. The Belgian consumer association Testachats......

India plans insurance commission overhaul to reduce mis-selling and improve consumer protection

India's insurance regulator is preparing a major overhaul of commission structures for insurance distributors, aiming to curb policy mis-selling, lower distribution costs and strengthen consumer protection in one of Asia's largest insurance markets. According to sources familiar with the discussions,......

Press Review: Government, Transport, Diplomacy, and the 2026 World Cup Dominate the News

The Moroccan press this Friday highlights news dominated by several strategic issues, ranging from government decisions to transport infrastructure, international cooperation, sports performances, and economic reforms. Various media also reflect on the Kingdom's diplomatic initiatives and several structural......