Keywords: Consumer protection


UK regulator fines Virgin Media £28 million over barriers to customer cancellations

Britain's communications regulator has imposed a £28 million ($37 million) fine on Virgin Media after concluding that the company repeatedly made it difficult for customers to cancel their contracts over a period spanning nearly three years. According to Ofcom, its investigation identified......

Consumer group warns of unsafe sunscreen products sold on major online marketplaces

A French consumer advocacy organisation has raised serious concerns about sunscreen products recently sold through major online marketplaces, warning that several items may fail to provide the level of sun protection advertised and, in some cases, contain prohibited or potentially harmful ingredients. According......

Belgium seeks fines against Ryanair over alleged commercial practices non-compliance

Ryanair is facing renewed legal pressure in Belgium, where a consumer protection group is seeking financial penalties over what it alleges is the airline’s incomplete compliance with a court ruling concerning its commercial practices and booking process. The Belgian consumer association Testachats......

India plans insurance commission overhaul to reduce mis-selling and improve consumer protection

India's insurance regulator is preparing a major overhaul of commission structures for insurance distributors, aiming to curb policy mis-selling, lower distribution costs and strengthen consumer protection in one of Asia's largest insurance markets. According to sources familiar with the discussions,......

Press Review: Government, Transport, Diplomacy, and the 2026 World Cup Dominate the News

The Moroccan press this Friday highlights news dominated by several strategic issues, ranging from government decisions to transport infrastructure, international cooperation, sports performances, and economic reforms. Various media also reflect on the Kingdom's diplomatic initiatives and several structural......

Rising Ferry Prices Between Spain and Morocco Raise Concerns

As the summer season approaches, the cost of maritime crossings between Spain and Morocco has reached unprecedented levels, raising concerns among Moroccans residing abroad (MRE). The fares on the main routes across the Strait of Gibraltar, particularly between Algeciras and Tanger Med, have seen a significant......

StubHub UK hit with £900,000 fine for failing to disclose mandatory ticket fees

British regulators have imposed a £900,000 fine on StubHub UK and ordered the company to compensate tens of thousands of customers after determining that mandatory charges were not properly disclosed during the ticket purchasing process. The enforcement action targets practices that allegedly......

Banks allowed again to charge inheritance fees on accounts of deceased minors after constitutional ruling

Banks in France will once again be allowed to charge inheritance-related fees on the accounts of deceased minors after the Constitutional Council struck down part of a 2025 law that had sought to ban such charges in specific cases. In its ruling published in the official journal, the Constitutional......

Spain’s Volotea drops Iran-related fuel surcharge as regulators tighten scrutiny

Spanish low-cost airline Volotea has decided to remove its fuel surcharge policy for new bookings starting June 10, following regulatory scrutiny over its pricing practices. The airline had introduced the temporary surcharge in March after rising fuel costs linked to geopolitical tensions in the Middle......