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Keywords: Consumer protection
Britain’s competition regulator has opened an investigation into whether Microsoft misled personal and family customers through changes to its Microsoft 365 subscription plans following the integration of its artificial intelligence assistant, Copilot. The inquiry, announced by the Competition......
The European Union has imposed a record €550 million ($629 million) fine on Alibaba-owned AliExpress, accusing the online marketplace of failing to adequately prevent the sale of illegal, counterfeit, and unsafe products to European consumers. The penalty was issued under the Digital Services Act......
Meta Platforms is facing a major legal challenge in Tennessee, where state authorities accuse the company of designing Instagram in a way that encourages excessive use among young people and contributes to a youth mental health crisis. The trial, which began with jury selection in Nashville, is part......
Online marketplace AliExpress, owned by Chinese e-commerce giant Alibaba, has been fined €550 million ($629 million) by the European Union for failing to adequately prevent the sale of illegal, unsafe and counterfeit products on its platform. The penalty, announced by the European Commission, represents......
French authorities have launched action against nounou-top.fr, a platform connecting parents with babysitters, over concerns that certain commercial claims may mislead consumers about the reliability and verification of childcare providers. The French Directorate General for Competition Policy, Consumer......
Apple has warned iPhone users to remain vigilant against a growing wave of scams that exploit FaceTime video calls to steal money, personal information, and account credentials. According to cybersecurity experts, fraudsters are increasingly using video calls to make their schemes appear more convincing.......
The future of digital payments in Morocco took center stage during the seventh edition of Moroccan Consumer Day in Casablanca, where industry leaders agreed that the country now possesses the regulatory and technological foundations needed to accelerate the transition toward a more digital economy. While......
Britain's communications regulator has imposed a £28 million ($37 million) fine on Virgin Media after concluding that the company repeatedly made it difficult for customers to cancel their contracts over a period spanning nearly three years. According to Ofcom, its investigation identified......
A French consumer advocacy organisation has raised serious concerns about sunscreen products recently sold through major online marketplaces, warning that several items may fail to provide the level of sun protection advertised and, in some cases, contain prohibited or potentially harmful ingredients. According......