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Keywords: Consumer protection
Italy’s competition authority has launched an investigation into easyJet over concerns related to baggage fee policies and possible unfair commercial practices. The inquiry focuses on how optional travel services are presented to customers through the airline’s website and mobile application. According......
British energy company Centrica has agreed to pay millions of pounds following an investigation into the installation of prepayment energy meters by its subsidiary British Gas. The investigation, conducted by the UK energy regulator Ofgem, found that prepayment meters had been installed in the homes......
The European Union has reminded airlines that adding a fuel surcharge after a ticket has already been purchased is not allowed under EU rules, even amid rising jet fuel prices linked to geopolitical tensions in the Middle East. According to the European Commission, any attempt by airlines to modify......
UK financial and legal regulators have launched a joint review of the claims-management sector following concerns about unfair practices affecting consumers seeking compensation. Regulators step in The Financial Conduct Authority (FCA), together with the Solicitors Regulation Authority, announced an......
Meta Platforms is set to face a significant legal trial in New Mexico that could lead to major changes in the way Facebook, Instagram, and WhatsApp operate. The case is part of a broader wave of legal actions targeting social media companies over their impact on younger users. The lawsuit, brought by......
Starting in June, new labeling rules for honey products will come into force across the European Union, aiming to improve transparency and protect consumers from misleading practices. The updated regulation requires producers to clearly indicate the origin of honey blends, listing each country of harvest......
Authorities in Austria have issued an urgent recall of certain baby food products after traces of poison were discovered in jars sold in retail stores, raising serious concerns about consumer safety. The affected products include carrot and potato purée manufactured by the German brand Hipp and......
European fitness chain Basic-Fit has reported a significant data breach affecting approximately 200,000 members in the Netherlands, raising concerns about personal data security in the fitness industry. According to the company, the breach involved sensitive customer information, including names, contact......
Italy’s competition authority has imposed a significant fine on Revolut over alleged unfair commercial practices, highlighting increasing scrutiny of the fast-growing fintech sector. The regulator stated that several entities within the Revolut group were penalized for providing potentially misleading......