Keywords: Passenger experience


Starlink Wi-Fi coming to Royal Air Maroc aircraft from 2027

Royal Air Maroc is set to take a major step in the digital transformation of air travel by introducing Starlink high-speed internet on 41 aircraft, positioning the Moroccan flag carrier as the first airline in Africa to offer the satellite connectivity service across its fleet. The rollout is scheduled......

Royal Air Maroc plans Starlink-powered Wi-Fi rollout from 2027

Royal Air Maroc is reportedly preparing to introduce satellite-based high-speed internet on board its aircraft, with Starlink, SpaceX’s satellite connectivity service, expected to play a central role in the project. The initiative could significantly upgrade the passenger experience and strengthen......

Marrakech Menara named best regional airport in Africa at 2026 Awards

Marrakech Menara Airport has been awarded the title of Best Regional Airport in Africa at the prestigious World Airport Awards 2026, held in London. The recognition marks a significant milestone for the Moroccan aviation sector and highlights the airport’s growing international reputation. The......

Streamlined security checks enhance passenger experience at Mohammed V Airport

In a move aimed at enhancing the passenger experience, security inspection devices such as scanners and gates at the entrances of Mohammed V Airport in Casablanca have been relocated. This adjustment eliminates long queues and ensures smoother movement, providing travelers with a more comfortable journey......

Morocco unveils ambitious airport expansion strategy to triple passenger capacity by 2030

Morocco's National Airports Office (ONDA) has launched "Airports 2030," a comprehensive strategy aimed at modernizing the nation's airport infrastructure and elevating customer experience to international standards. The initiative, announced following Royal Instructions issued during......

Dunedin Airport Implements Three-Minute Hug Limit to Enhance Traffic Flow

In a move that has sparked both curiosity and criticism, Dunedin International Airport on New Zealand's South Island has introduced a policy limiting farewells in its drop-off zone to a maximum of three minutes. This initiative aims to facilitate smoother traffic flow while allowing passengers to......

Unexpected Pest Problem Disrupts Manchester-Bound Flight, Leaving Passengers Luggage-less

A Royal Air Maroc (RAM) flight from Casablanca to Manchester on August 15 became the center of an unusual incident when passengers were left without their luggage for days due to an insect infestation discovered in the aircraft's cargo hold. RAM Flight AT818 landed at Manchester Airport on schedule......