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Keywords: Customer service
Saturday 29 March 2025 - 08:33
Monday 16 December 2024 - 14:33
Royal Air Maroc (RAM) is facing intense scrutiny after a series of operational mishaps, the most recent leaving passengers stranded in Istanbul for over 24 hours. This incident has sparked significant concern about the airline's reliability and crisis management skills. The ordeal began when a RAM......
Marjane, a leading Moroccan retailer, has once again secured the esteemed "Customer Service of the Year Morocco 2024" award in the "Mass Retail" category, marking its second consecutive triumph. The company's recognition stems from the establishment of a dedicated customer service......