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Keywords: Consumer rights
A legal dispute in Italy has drawn attention to hospitality practices after a guest challenged an Italian luxury hotel for refusing to provide free tap water during her stay. The case ultimately reached the country’s highest court, which ruled in favor of the establishment. The incident occurred......
A woman from Pas-de-Calais, France, has found herself in a distressing legal and financial situation after being forced to pay around €1,800 in traffic fines linked to a car she no longer had access to. The case involves Christel, who purchased a Volkswagen Tiguan in November 2023. After a breakdown......
A recent controversy has stirred public debate in Morocco after reports surfaced of cafés in major cities and tourist areas asking customers to renew their orders after one or two hours, or even limiting the time they can remain seated. Traditionally, cafés have been more than just places......
Morocco is grappling with a critical shortage of essential medicines, with over 600 drugs reportedly out of stock nationwide. The missing medications include life-saving treatments for chronic illnesses such as diabetes, hypertension, heart disease, neurological conditions, and cancer, leaving patients......
Banks and savings institutions in Germany can no longer assume their customers’ consent to fee increases simply because customers do not object within a set period. This principle was firmly established by the Federal Court of Justice (BGH) in a landmark ruling that invalidated so-called "consent......
The European Union is contemplating a controversial shift in air travel regulations that would permit airlines to impose longer delays without compensating passengers, inciting outrage among consumer advocacy groups and dividing member states. Representatives from the bloc's 27 nations are scheduled......
The rising price of olive oil in Morocco has reached a staggering 110 dirhams per liter, yet authorities persist in an export policy that seemingly disregards the challenges faced by local consumers. Recent data from the European Commission reveals a remarkable increase in Moroccan olive oil exports......
Carrefour has withdrawn its legal action against Mohamed Kachkach, a Moroccan activist who faced defamation and slander charges for promoting a boycott of the French retail chain's stores in Youssoufia, Morocco. The case, which sparked discussions about corporate responses to activism in the region,......
The Spanish government announced on Friday a record fine of €179 million against five low-cost airlines, accusing them of abusive practices that infringe on passenger rights. The Ministry of Consumer Affairs revealed that these companies, including Ryanair, Vueling, EasyJet, Norwegian, and Volotea,......